All information and documents you submit for account verification are reviewed through our automated or manual verification methods. Depending on which method is used to verify your details, account verification times can vary.
Listed in the table below are the estimated processing times for each verification type:
| Verification Type | Verification Method | Estimated Processing Time |
|---|---|---|
Email | Automated | Instant |
Phone | Automated | Instant |
ID | Automated | 24 hours |
ID | Manual | 2-7 days |
Proof of address (POA) | Automated | 24 hours |
Proof of address (POA) | Manual | 2-7 days |
Video | Manual | 3-5 days |
Note:
- Automated ID and address verifications take up to 24 hours. If you have not received an answer within 24 hours, it means that your document is going through manual verification.
For more information on the topic, check out our ID Verification, Address Verification, and Video Verification guides.
If you need any assistance from our Support team, do not hesitate to contact us. Check out this article on How to Contact Support.